Rci cancellation policy covid

Cruise Refund

If your cruise booking has been impacted by COVID-19, please enter your confirmation number below to see the available options.

Please note that due to the current environment, not all bookings are ready to process. If your booking ID is not located on the form, please check back later and look out for an email with more information.

*Your booking number can be found on your cruise booking receipt or on the Booking Section of the My Account page.

If you have multiple cabins or bookings impacted by COVID-19, please make sure to complete the form and provide your refund preference for each Booking Number.

Click here for the most current list of cruise lines who have suspended service:

Updated 03.22 .2021

Cruise Lines

AMA Waterways

Cancelled sailings: all 2021 sailings will be reviewed 45 days before departure
Future Cruise Credit + refund policy

American Queen Steamboat Company

Cancelled sailings: all departures through February 2021
New change policy

Avalon Waterways

Cancelled trips: departures through March 31, 2021
Peace of Mind policy

Azamara

Cancelled sailings: all departures through April 30, 2021
Future Cruise Credit + refund policy
Cruise with Confidence policy

Carnival Cruise Line

Cancelled Sailings: all departures through November 13, 2021
Future Cruise Credit + refund policy
Choose Fun with Confidence policy

Celebrity Cruises

Cancelled sailings: all departures through April 30, 2021, Celebrity Apex through May 1, 2021 and Europe & Transatlantic cruises on Celebrity Edge and Celebrity Constellation through October 31, 2021
Future Cruise Credit + refund policy
Cruise with Confidence policy

Costa Cruises

Cancelled sailings: all departures through December 17
Future cruise credit or refund policy for sailings that have been cancelled by the cruise line
Request full refund and forfeit future cruise credit for sailings that have been cancelled by the cruise line
Relaxed cancellation policy for bookings on future sailings

Crystal Cruises

Cancelled sailings: Crystal Esprit, Crystal Serenity and Crystal Symphony departures through May 30, 2021, Crystal Endeavor departures through August 18, 2021
Updated Crystal Confidence cancellation policy

Cunard Line

Cancelled sailings: Queen Mary 2 through May 28, 2021, Queen Victoria through May 16, 2021 and Queen Elizabeth through June 4, 2021
Flexible booking terms + future onboard credits
Future cruise credit or refund policy for canceled sailings has been emailed to affected customers

Disney Cruise Line

Cancelled sailings: all departures through June 28, 2021
Future Cruise Credit + refund policy
Updated cancellation policy

Emerald Waterways

Cancelled trips: all departures through March 31, 2021
Updated cancellation policy

Holland America Line

Cancelled sailings: all departures through November 1, 2021
Updated cancellation policy
Cancellation protection policy

Linblad Expeditions

Cancellations dependent on sailings
Updated cancellation policy

MSC Cruises

Cancelled sailings: All departures through May 2, 2021
Future Cruise Credit + refund policy

Norwegian Cruise Line

Cancelled sailings: all departures through April 30, 2021
Future cruise credit + refund policy
Peace of Mind policy

Oceania Cruises

Cancelled sailings: all departure through April 30, 2021; Regatta departures through May 10, 2021
Future cruise credit or refund policy for canceled sailings has been emailed to affected customers.
Travelers Assurance Program

Paul Gauguin Cruises

Cancelled sailings: all departures through February 27, 2021
C ovid-safe protocol
Relaxed cancellation policy

Ponant

Cancelled sailings: all departures through March 31, 2021
Future cruise credit for canceled sailings
Worry-Free Booking policy for all sailings

Princess Cruises

Cancelled sailings: all departures through May 14, 2021; all cruises longer than seven days sailing in and out of U.S. ports through November 1, 2021; cruises departing in and out of Japan through June 25, 2021; 2021 world cruise and segments on Island Princess; 2021 South America grand voyage on Pacific Princess; all Star Princess departures
Future Cruise Credit + refund policy
Cruise with Confidence policy

Regent Seven Seas Cruises

Cancelled sailings: all departures through April 30, 2021
Future Cruise Credit + refund policy
Regent Reassurance policy

Royal Caribbean International

Cancelled sailings: all departures through April 30, 2021 and Quantum of the Seas Alaska departures through September 27, 2021
Future Cruise Credit + refund policy
Cruise with Confidence

Scenic Luxury Cruises & Tours

Cancelled sailings: all departures through March 31, 2021
Future Crusie Credit + refund policy
Updated cancellation policy

Seabourn

Select departures through November 6, 2021
Future Cruise Credit + refund policy
Book with Confidence policy

Silversea Cruises

Cancelled sailings: all departures through November 6, 2021
Future Cruise Credit + refund policy
Relaxed cancellation policy

Star Clippers

Cancelled sailings: select departures through April 18, 2021
Future cruise credit or refund policy for canceled sailings has been emailed to affected customers.

Tauck River Cruses

Cancelled sailings: all departures through January 31, 2021
Relaxed cancellation policy

U River Cruises (formerly known as U by Uniworld)

Cancelled sailings: all departures through March 31, 2021
Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
Future Cruise Credit
Updated cancellation policy

Uniworld River

Cancelled sailings: most departures through March 31, 2021
Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
Future Cruise Credit
Updated cancellation policy

Victory Cruise Lines

Cancelled sailings: select departures through 2021
Future cruise credit + refund policy
Updated cancellation policy

Viking

Cancelled sailings: all departures through March 31, 2021 and select departures in April 2021; Viking Sun 2020/2021 world cruise and world cruise segments
Future Cruise Credit + refund policy
Risk-Free Guarantee for bookings on future sailings

Windstar Cruises

Cancelled sailings: all departures through April 30, 2021; Star Breeze Asia and Australia/New Zealand departures through May 30, 2021 and all departures in and out of U.S. ports in 2021; select Star Legend and Star Pride Europe departures through 7/4/2021; Wind Spirit departures through May 15, 2021; Wind Surf departures through May 2, 2021
Future Cruise Credit + refund policy
Travel Assurance policy

Tours & Guided Vacations

Brendan Vacations

Suspended Guided and FIT trips departing up unitl February 28, 2021
Peace of Mind Travel Plan

Collette

No message found

Contiki

All departures cancelled through November 30, 2020
Updated Cancellation policy

Cosmos

All departures cancelled through October 31
Peace of Mind Travel Plan

Costsaver

All departures cancelled through February 28
Updated Cancellation policy

G Adventures

All departures cancelled through December 31
Updated Cancellation policy

Globus

International operations suspended January 31
Domestic operations will continue
Peace of Mind Travel Plan

Insight Vacations

All departures cancelled through November 30
Europe and Britain trips suspended through February 28
Peace of Mind Travel Plan

Luxury Gold

All departures cancelled through November 30
Europe and Britain trips suspended through February 28
Peace of Mind Travel Plan

Monograms

International departures through January 30
Domestic operations resume November
Peace of Mind Travel Plan

Trafalgar

All departures cancelled through December 31
Europe and Britain trips suspended through February 28
Updated Cancellation policy

Cruise Refund Terms

Cruise certificate will be reinstated within 90 days and will be valid for an additional 12 months. Certificate fees and additional restrictions may apply. Refunds will be processed within 90 days and will be credited to the original card used to complete booking.

If no action is taken by member within a 10 day timeframe to request refund, cruise will be cancelled and certificate reissued.

RCI Cruise, RCI Travel and RCI Travel Guided Vacations are administered by arrivia, Inc. d/b/a/ Our Vacation Center and/or arrivia, a Delaware Corporation, with its principal place of business at 7720 N. Dobson Rd., Scottsdale, Arizona under contract with RCI, LLC. RCI disclaims all responsibility in connection with any third-party cruise and travel services.

arrivia, Inc. d.b.a. RCI Packages, is a Registered Seller of Travel in the following states:

California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; and Florida: ST29452

15147 N. Scottsdale Rd., Ste. 210, Scottsdale, AZ 85254 | USA

RCI Seller of Travel Information CST: 2046555-50. Registration as a seller of travel does not constitute approval by the State of California. Fla. Seller of Travel Reg. No. ST-26552. Nevada Seller of Travel Registration No. 2002-0793. Washington Seller of Travel Reg. No. 602357907. Hawaii TAT Broker ID #TA-023-193-6000-01.