Our web and mobile apps provide 24/7/365 live support and access to all details of your plan.
Activate your myCigna account for access to all plan details and live, 24/7 support.
Activate your account nowYour Cigna Healthcare SM health plan gives you more than just coverage. It offers holistic, seamless support for you and your family’s well-being.
View how much of your deductible remains, your HSA/HRA/FSA account balance, recent claims, your digital ID cards, and important messages. myCigna gives you always-on, quick access to plan details when you need them most.
With live chat, you'll save time and get real-time support on any device. Curious about what your plan covers or confused about your claims? Whatever your question (and whenever it comes up), our guides have the answers.
With myCigna.com ® and the mobile app you have access to your ID cards and proof of coverage any time you need them. Digital ID cards are easily shared with dependents or providers as needed.
Talk to a board-certified doctor—day or night—using your smartphone, tablet, or computer. Doctors can treat non-emergency medical problems and prescribe medications when needed. This virtual care/telehealth service 1 , offered through MDLIVE ® , can save you time and money, so you can get back to feeling like yourself again, fast.
Depending on your plan and coverage, you can access virtual care appointments for a variety of concerns, such as:
Our provider directory contains more than 8.5 million reviews 2 and recommendations from verified Cigna Healthcare patients. This gives you additional insight when choosing a doctor for you or your family.
Unlike traditional reviews found on Yelp, Google, or Healthgrades, providers are not able to pay for or promote reviews, so you can feel confident in your decisions.
Take control of your benefits and your health. With myCigna, you can also:
Once you register for myCigna, you get complete access to the mobile app. With easy one-touch, secure sign-on, you can view your digital ID cards, manage your health information, update your profile, and more. You can also sync your steps, sleep, and active minutes data to support your wellness activities, including rewards and challenges (if applicable to your plan). 4, 5
Download the myCigna mobile app
1 Cigna Healthcare provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna Healthcare also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna Healthcare. Refer to plan documents for complete description of virtual care services and costs.
2 Cigna Healthcare internal utilization data. As of December 2023. Subject to change.
3 The myCigna ® app is available to any current Cigna Healthcare customer who has been provided user access to myCigna.com. (Users must be 13 years or older to register)
4 Availability of health and fitness data integration may vary by plan. View the myCigna Mobile App Privacy Notice [PDF] for more information.
5 myCigna's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
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The listing of a health care professional in any directory does not guarantee that the services rendered by that professional are covered under your specific medical plan. Check your official plan documents, or call the number listed on your ID card for information about the services covered under your plan benefits. Health care providers are solely responsible for the treatment provided to their patients; they are not agents of Cigna Healthcare. The downloading and use of any mobile app is subject to the terms of the app and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply. Our web-based tools and apps are available for informational purposes only and are not intended to be a substitute for proper medical care provided by a physician. Any plan information provided is only a general description of benefits and not a contract. For the details of your specific plan, view your plan documents.
All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group.
